Custom Aiva Email Address

Every user has a unique Aiva email address (for example john.smith@aivamail.com) that you can use to send in your lead emails into.
Our system will only accept lead emails from lead providers and CRM systems that we support. All other emails will be rejected.
You can find your Aiva email address by navigating to your Aiva dashboard under the  Settings tab and copying the email address that ends with @aivamail.com (you can also click on this link to head over to the  settings page):

Best Practices

  • DO NOT manually forward lead emails into this email address, we do not accept manually forwarded emails
  • DO NOT use this email to communicate with our support team or share feedback
  • DO NOT share this email address with anyone else, this is your private Aiva email inbox and leads that flow into this email count toward your plan

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