Lead Overage Policy

This is our policy that explains what we do when you go over your monthly lead quota.

Overage Allowance

Every plan has an overage allowance of five (5) leads. You can go over your lead quota by up to five (5) leads without being charged a fee. Note that if you're consistently hitting your overage allowance, we might ask you to move up to the next plan.
For example, if you're on our 200 lead plan, you can send in up to 205 leads without additional charges.
Overage Charge
If you exceed your plan limit by more than 5 leads, you will be charged a $75 overage fee* for up to 25 additional leads over your plan limit.
For example, if you're on our 200 lead plan, you can send in up to 225 leads with a $75 overage charge*.
Plan Jump

If your monthly usage is more than 25 leads above your plan limit, your account will automatically move up to the next plan and you'll automatically be charged the difference between your current plan and the next plan.

For example, if you're on our 200 lead plan and you send in more than 225 leads, you will automatically be charged the difference between the price of the current plan and the price of the next plan which is 300 leads.

* For plans started prior to August 15, 2018, the overage fee is $50

Still need help? Contact Us Contact Us